What’s the P4L policy on tardiness and leaving meetings early?
A recurring question from group leaders is “What’s the P4L policy on tardiness and leaving meetings early?” Having started and managed several referral based leads groups within and outside of P4L, the best practices are common across the board.
Best Practice: If you arrive 10 minutes late or leave the meeting more than 10 minutes early, you are counted absent.
That’s it, but there is an intersection between best practice and policy. As group leader, I always exercised discretion and encouraged my team to do the same. Here’s what I mean.
Where best practice meets policy
I’m not prone to penalizing superstar members. Yes, I’m talking preferential treatment for those who are exceptional contributors to the group. I’m also not a fan of penalizing members who have truly extenuating circumstances surrounding an infraction. The fact is that you and your leadership team can be as flexible or as rigid as you want. It’s all about using your discretion as the situation warrants.
Should a member bother attending if they’re going to be 10 minutes late or leave 10 minutes early? Heck yeah! Why miss an opportunity to meet a future client or to get a referral. As group members, we’re always making first impressions, which is where better late than never applies.
How would you feel if I was 10 minutes late to a meeting with your best client?
For anyone who thinks this policy is remotely unreasonable, I ask the following. How would you feel if I was 10 minutes late to a meeting with your best client, someone you referred to me? I hope the answer is not too happy.
Implementing this best practice the right way.
Implementing this best practice for tardiness and early departure the right way is pretty simple.
- Notify members via a group email
- Make an in meeting announcement
- Recap the best practice implementation in a post-meeting group email
- Rinse & repeat as necessary
And as always, contact yours truly if you have questions or require a little extra guidance.