The topic of asking better questions came up recently in conversation in the context of having productive 1-on-1 meetings. The person with whom I was having the discussion suggested that everyone talks about asking better questions, but so few people do so. He went so far as to ask me what questions should we be asking? That in and of itself is a tough question.
In the setting of a 1-on-1, where I’m trying to learn about someone’s business and their specific customer needs, I typically ask the following two questions.
“Tell me about a project you’re currently working on, or a client with whom you recently worked?”
The response will give me a better picture of the business in question (and the business person). Continue reading Ask Better Questions and Listen More